Auto Glass Insurance Claims

Your Glass, Your Choice:

Don't Let Them Steer You!

When your vehicle's glass is damaged, your insurance company might suggest a specific shop for repairs. But here's an important fact many policyholders don't realize: you have the legal right to choose where your auto glass is repaired or replaced. It's your vehicle, and you get to decide who works on it.

At Clayton's Auto Glass, we believe in quality, safety, and your peace of mind. We work with all insurance companies and handle the entire claims process for you, ensuring a hassle-free experience. Unlike some preferred networks that might prioritize cost over quality, we focus on using high-quality glass and employing certified technicians to ensure a safe, proper installation every time. Don't let anyone steer you away from the best choice for your vehicle's safety and your family's protection. Choose Clayton's Auto Glass for service you can trust.

A Claytons Auto Glass technician applying adhesive to a new car windshield prior to installation

 

Your insurance company can suggest a shop,
but the choice is always yours.

Choose Clayton's Auto Glass
for quality, safety, and service you can trust!

We understand your insurance company might suggest a specific shop, but it's important to remember that you have the right to choose who repairs your vehicle. We work with all insurance companies, and we're committed to using OEM or equivalent quality glass and ensuring a safe, proper installation. We'd be happy to handle your claim for you and make the process easy.

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Smiling woman driving car

Frequently Asked Questions

Is it illegal for my insurance company to tell me where to go?

Yes, steering is illegal in Texas

Will it cost me more to choose my own shop?

No, you're only responsible for your deductible

What if my insurance company says they won't guarantee the work?

The repair shop guarantees the work, not the insurance company

What about OEM vs. Aftermarket glass?

While all auto glass sold in the U.S. must meet minimum safety standards set by the Department of Transportation (DOT), there can be variations in quality, fit, and performance among aftermarket options. At Clayton's Auto Glass, we prioritize your safety and satisfaction above all else. We provide you with transparent information and options for both OEM and high-quality aftermarket glass, discussing the pros and cons based on your vehicle's specific needs, features, and your budget.

How do I file a claim with you?

Contact your insurance company and tell them you chose Clayton's Auto Glass.

2025 IGA Certified Member logo with a picture of two people shaking hands

We proudly support the Independent Glass Association (IGA) in protecting your freedom of choice and holding insurers accountable.

IGA's statement about your right to choose Clayton's Auto Glass logo

Choose Clayton's Auto Glass for all of your auto glass needs in the Texas Panhandle!

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With Clayton's Now